| Q1 | How do I get into the private area? |
| A1 | See the membership information page for how to get an account. |
| Q2 | My password isn't working, what can I do? |
| A2 | Fill out this password recovery form and the site admin will fix it for you. |
| Q3 | How can I contribute something I've drawn/written/etc. to Cub Central? |
| A3 | Contact the site admin. This page has all the info you need to do that. |
| Q4 | I only have freemail/webmail addresses, how can I get an account? |
| A4 | The membership information page lists your other options for membership. |
| Q5 | Why can't I even enter addresses from some ISPs (e.g. AOL) into the forms? |
| A5 | Some ISPs block email from our servers, usually due to misguided or over-zealous anti-SPAM measures. If we find out about this, and can't convince the ISP in question to allow our messages through, we add them to our "bad domains" filter to alert you that we can't send messages to that address. |
| Q6 | I registered with my paid-for email address, but I prefer to use my webmail account everyday. Can I enter that on the user settings page even though it's free/anonymous? |
| A6 | YES! In fact, we strongly recommend entering your favourite webmail address on this page, even if you only use it occasionally, as a backup to your main one just in case. |
| Q7 | What happens if I don't have the email address I used to signup anymore? |
| A7 | That's OK, just delete it from your account settings page and put your new email address there instead. All you need to make sure is that there's at least one working address there, it doesn't even have to be a 'paid-for' one. |
| Q8 | Will I lose my account if I don't have a paid address anymore? |
| A8 | No! Not if you keep your contact details up to date. See Q6 and Q7 above. |
| Q9 | What happens if I don't keep my listed email address up to date? |
| A9 | Every three months we will send an email to your address to check it's valid. If you don't respond to that email, or it bounces, then that address will be marked as invalid. If all the addresses in your account settings are marked as invalid for longer than 30 days, your account will be disabled. |
| Q10 | Is there FTP access to the archive? |
| A10 | Unfortunately, due to problems with our FTP server, it has been disabled. We are looking at options to setup a new FTP system in the future, but there are no current plans so far. |
| Q11 | Are there any extra or "secret" files on the FTP site? |
| A11 | No, it's just provided as an easier way to get to the files if you want to download all of them at once, or simply don't like our HTML indexes. |
| Q12 | Is Cub Central a babyfur site? |
| A12 | No. See the note at the end of the disclaimer page for more details. |